Communication – a single word, around which the world revolves now, is deemed to be the blessing of the current tides. One can safely argue that orators are made out of dedication, perseverance and a strong will to practice each day, every day. Such practice, when put to exercise in front of an actively listening crowd gives employees cut-throat confidence at work, undoubtedly. It’s rather surprising that the world thinks that communicators have it inbuilt in their DNA, but it’s rather truer that effective communication can be achieved thorough dedicated efforts, over a considerable period of time.
At work, there is a dire need to communicate information, information relevant to everyday functioning of the organization. Right from the daredevil developers to operation superheroes to marketing ninjas to every other single person in the hierarchy ladder, they all have the need to communicate. Especially, the marketing ninjas and customer support team who speak with the stakeholders on a daily basis, improving communication at work-place is a need which must be fulfilled by all means.
Here’s how one can improve their communication skills at work-place.
Shaping up a Creative Thought Process at Work
Surely, sharing a few cool and popular memes might get you brownie points in your social media circle. Nevertheless, at work, what would really matter is coming up with speaking out loud your original and revolutionising ideas, as and when they come. Communication is the key here, make no mistake. Whenever a disruptive idea makes way to the mind, it must be a prerequisite that the recipient sits on it, and communicates it to the rest of the employees at work-space.
What sells today is a unique approach product which the ordinary consumer wants. In our case, we know this product as communication skills at the work place.
Serving the Thought Process to the Target Audience
Whilst one has won half the battle when the creative bright idea popped out in their minds, and made it way to pen and paper, and later to a digital platform, the laptop screen and the keyboard. The other half of the battle remains at large, with respect to delivering the idea to the right target audience within the stipulated deadline? How does one go about it? Are there some golden rules to it? Well, the answer is a big no. Improving communication at the work place is all about pitching the right message to the right person, in the deemed-to-be right manner. A lot of ‘rights’ in one sentence? True, but we must not forget that all is fair in love, war and communication. We kid you not.
The secret sauce doesn’t comprise of memorising the words in a robotic fashion and uttering them out like your Alexa does. The secret sauce comprises of understanding that there is none. The key is to keep working on understanding what needs to be communicated, until the mind devises its own mannerism of doing so, using both the tools, verbal and nonverbal (prima facie, your body language). One could also make a demo presentation to a trusted ally at work (we all have work friends, don’t we?) and accept constructive criticism against it. Once you know the content to be delivered, let your subject and delivery be open to questions, and in fact, encourage the same. Nothing stands better than accepting to-and-fro communication to transfer data or information at work.
Active Listening is Always at your Disposal
The good news is that everyone loves to speak. The bad news is, not everyone speaks sensibly. The best news is, you can always listen and chose to speak only when required. Healthy communication skills accept the need to listen to others more than the will of the tongue to speak. It makes one patient, ensures to-and-fro communication and makes pathway to learn from others and make amends in one’s own delivery of speeches and words.
Through active listening, one simply increases the chance of a healthy conversation all the more. This further accelerates the speed at which the conversing parties solve a problem at a larger level. Truly said, real communication takes place when the speaker does more of listening and then attempts to solve the problem, organically. Are you listening, audience?
The Last Strike of Real Dialogues to Increase Trust
Lastly, the work place gives employees and employers the real challenge to make dialogues. Engaging in real dialogues helps the speaker don leadership skills, and this in turn helps immensely to build trust, increase the rapport amongst the team members and finally, help in moving forward with work every single day.
Work-place and communication completely go hand-in-hand. One can make use of constructive feedback from their colleagues and bosses to remove anything which doesn’t help in communicating their message. Over time, this constant cycle of analysis and exercising improvement leads to one improve their communication skills at the work-place, in an amazing fashion.
So, what’s the next-big-idea playing hide-and-seek with your creative minds?